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One of the common oversights I see, is a lack of understanding of the TOTAL costs of staff when budgeting & pricing in the beginning.

What about your contributions to their National Insurance? What about their holiday & sick pay? In a very small operation, where there’s not enough staff to cover someone’s absence, you may have to hire more staff – paying twice fore the same job. These (& other issues) can make a vast difference to your running costs.
Make sure you have budgeted for this in your business plan running costs.

Understanding budgets & margins. Attracting & keeping customers is one thing, but [Read more…] about Common Oversights – Staff Budgeting

The 65 most common reasons for business failing include: [Read more…] about Common Reasons for Business Failings

In a recent publication of the popular Cornwall Today magazine, (January 2010) there was a feature on the highly successful Miss Peapods, a café on the Jubilee Wharf in Penryn, near Falmouth. I talk a lot about USP’s (Unique Selling Points) and this business uses a combination of some of the best.

It means they have created a great local following especially in the winter, so they’re not totally reliant on the tourism trade.

Firstly, it was a ‘sustainable’ project, which means not only was it cheaper, (reclaimed & 2nd hand furniture & equipment) but it also fits with one of the biggest trends of today.
There are at least 6 other key factors that fundamentally drives this café’s success, including: [Read more…] about Successful Case Study Miss Peapods